Our Policy
- Non-refundable Deposit Fee: Once your picnic is approved, a 50% non-refundable deposit fee is required to confirm your date. Your remaining balance is due 48 hours before your picnic. We do not set up your picnic unless we have the full payment.
- Cancelations & Rescheduling: Picnics cannot be canceled or rescheduled less than 48 hours prior to your picnic. Rescheduling can only be done 48 hours or more prior to your picnic. If you do not provide a 48-hour notice to cancel or modify your picnic then your non-refundable deposit will be forfeited and will not be applied to a future picnic. We do not issue refunds only credit.
- Weather Conditions: Weather can be unpredictable. If the weather conditions of the day of your picnic do not permit a picnic, we'll ask you the previous day to ask if you want to reschedule your picnic for a later date with no penalties *subject to availability*
- Picnic Liability: During the duration of your picnic, you are liable for any lost, stolen, or damaged equipment, and can be charged a fee if any of these occur. We do not permit the use of any open flame candles at our picnics, and we are not liable for any consequences of live fire. Additionally, do not in any circumstances leave your picnic unattended. If you would like to leave your picnic early, please message us 15 mins prior to when you would like to leave, and we will return asap.
